It’s a scam
The box looks like a normal “I’m not a robot” check, often with a Cloudflare or Google logo. Then it asks you to:
- press Windows + R (or open Terminal on a Mac),
- press Ctrl + V to paste,
- and press Enter.
What you paste is a command that downloads malware, usually a “stealer” that takes saved passwords, browser logins, cookies and crypto wallets. Security researchers call this ClickFix. No genuine website check ever works this way.
If you didn’t run anything
You’re fine. Close the tab, and copy any ordinary text so the command is no longer on your clipboard. Then consider telling the site owner: their site is hacked and other visitors may not be as careful.
If you ran the command
- Disconnect the computer from the internet (Wi-Fi off or cable out) to stop anything else being sent or downloaded.
- If it’s a work computer, tell your IT team straight away. Don’t try to fix it yourself.
- From a different device (your phone or another computer), change passwords, starting with your email, then banking, then everything else that was saved in the browser or a password manager on that computer. Use “sign out of all devices” wherever it’s offered, because stolen login cookies can work even after a password change.
- Turn on two-step verification for your email, bank and social accounts, if it isn’t already on.
- Crypto wallets: from a clean device, move funds to a brand-new wallet. Treat the old seed phrase as stolen.
- Scan the computer. On Windows, open Windows Security → Virus & threat protection → Scan options and run the Microsoft Defender Offline scan. If anything is found, or you’re unsure, have the computer checked or reset by a professional. A full reset is the only way to be certain.
- Watch your bank statements and accounts for the next few weeks, and tell your bank if you see anything you don’t recognise.
Warn the site owner
The owner almost certainly doesn’t know: these fake checks hide from phones, from logged-in owners and from anyone who has seen them once. Use the contact form or email on their site (from your clean device), or message them on social media. You can copy this:
Hi, I wanted to let you know your website may be hacked.
When I visited [page address] on [date], it showed a fake
"verify you are human" box asking me to press Windows + R
and paste a command. This is a known malware attack called
ClickFix. It may only show on desktop computers, so you
might not see it yourself.
This guide explains how to find and remove it:
https://moatline.io/guides/wordpress-fake-captcha-malware
You can also report the page with Google Safe Browsing’s report form, so Chrome can warn other visitors.
If you run a website yourself, our guide to removing fake CAPTCHA malware from WordPress and our real cleanup case show how these scripts hide.
Frequently asked questions
I only clicked the checkbox. Am I infected?
Will my antivirus catch it?
Does this happen on Mac?
Is the website owner trying to scam me?
Scan your site for free
Moatline checks files, the database and page-builder content. Nothing changes unless you click a button.
More guides
- “This site may be hacked” in Google: how to get the warning removed
- WordPress site redirecting to spam? How to find and fix it
- Host suspended your WordPress site for malware? What to do next
- Unknown admin user in WordPress? How to check it, remove it and lock the door
- Japanese or pharma spam in Google results? How to fix the WordPress hack
- WordPress fake CAPTCHA malware (ClickFix): how to find and remove it